Prevention

Detection

Support

CDC guidelines in place

A Cantex Continuing Care Network corporate task force composed of senior and regional leaders convened in early spring. This group monitors the guidelines published by federal, state and local health and regulatory agencies and develops the company’s operational, tactical, and logistical implementation.

COVID-19 training and education

Ongoing training and education are priorities of federal, state, and local regulatory agencies. Our company is committed to training, including CDC training on the proper way to don, wear, and doff personal protective equipment (PPE) to reduce the spread of infection.

Infection control personnel and program

An on-site Infection Control Preventionist at each facility oversees that facility’s infection control program. State agencies continue to conduct on-site and focused reviews of facility infection control processes.

Social distancing

If they leave their rooms, residents should wear a face mask, perform hand hygiene, limit their movement in the facility, and keep six feet between themselves and other residents.

Enhanced cleaning and disinfection

Equipment and surfaces in shared spaces are cleaned and disinfected following CDC recommendations and using the appropriate EPA-approved products for COVID-19 prevention.

Hand hygiene

Frequent hand hygiene and proper hand-washing with soap and water are standard precautions. Hand sanitizer stations have been placed throughout the facility.

Personal protective equipment (PPE)

  • All personnel wear an appropriate face mask while in the facility. Additional PPE, such as N95 respirators, gowns, face and eye shields, and gloves are used where appropriate.
  • Facility and agency par levels are monitored daily and routinely restocked. We maintain strategically positioned stockpiles for rapid deployment to geographies in need.

Visitation restrictions per local authorities

Current federal and state guidelines require nursing facilities to limit visitors to those who are providing specific critical assistance. Requirements for re-opening vary according to the regulatory agencies overseeing the location.

Informed by the latest guidance

Our protocols are informed by the latest guidance and directives from:

  • CDC
  • CMS
  • State health agencies
  • Local officials

Screening and testing

  • At Cantex Continuing Care Network, we follow screening and testing procedures as directed by the CDC, state health departments, and local government agencies.
  • All staff are screened for fever and other symptoms consistent with COVID-19 prior to beginning each shift. Any staff member showing symptoms must leave immediately and self-isolate at home according to current guidance before they can return to work. Staff self-monitor on days they don’t work.
  • All residents are actively monitored for fever and respiratory symptoms, including shortness of breath, new or change in cough, sore throat, and oxygen saturation.
  • On-site antigen testing machines have been ordered and will be deployed as they become available.

Special monitoring units

  • New admissions, readmissions, and residents who have spent one or more nights away from the facility are all considered to have unknown COVID-19 status. A 14-day stay on the Post-Acute Monitoring (PAM) Unit allows for isolation and observation of any patient with unknown COVID-19 status before they are allowed into other parts of the facility.
  • To avoid transmission, designated team members are assigned to our PAM, quarantine, and isolation units.
  • Residents with exposure or symptoms are quarantined and isolation protocols are followed. Residents who refuse mandated testing are isolated for 14 days and monitored.

Supportive care and treatment

Physician orders may include increased assessment frequency, increased monitoring of fluid intake and output, supportive care, a treatment plan, such as medications and/or IV hydration, and what to do in case of a change in the resident’s status.

ProCare Advantage Nurse Practitioners

  • In Cantex Continuing Care Network facilities with ProCare Advantage members, the plan’s nurse practitioners are perfectly positioned to provide the care members need in the comfort of where they live. ProCare Advantage nurse practitioners provide most of the primary care for members. They also serve as a care coordinator, working closely with nurses and caregivers as well as outside doctors and specialists.
  • Visit the ProCare Advantage website for more information.

Informed by the latest guidance

Our protocols are informed by the latest guidance and directives from:

  • CDC
  • CMS
  • State health agencies
  • Local officials

Telemedicine/telehealth

iDocsWeb was designed specifically to meet the telemedicine needs of skilled nursing facilities. We can arrange virtual medical visits with your provider and can include family members in these visits. For our home health and hospice patients, various devices may be used to help monitor the patient remotely.

Virtual town halls and care plan meetings

Executive Directors host regular Zoom meetings and calls to provide families ongoing updates.

Ambassador rounding

Designated team members – sometimes referred to as Resident Ambassadors or Guardian Angels – are assigned to subgroups of patients as extra support for residents and families.

Virtual visitation, phone calls, and window visits

The prolonged visitor restrictions are difficult for everyone. We are happy to arrange virtual visits – via Zoom, FaceTime, or iDocsWeb – as well as phone calls and window visits to help you stay connected with your loved one.

Visiting your loved one

Phone calls and virtual visits are available to maintain contact with your loved one.

Please call your facility to schedule.

CDC guidelines in place

A Cantex Continuing Care Network corporate task force composed of senior and regional leaders convened in early spring. This group monitors the guidelines published by federal, state and local health and regulatory agencies and develops the company’s operational, tactical, and logistical implementation.

COVID-19 training and education

Ongoing training and education are priorities of federal, state, and local regulatory agencies. Our company is committed to training, including CDC training on the proper way to don, wear, and doff personal protective equipment (PPE) to reduce the spread of infection.

Infection control personnel and program

An on-site Infection Control Preventionist at each facility oversees that facility’s infection control program. State agencies continue to conduct on-site and focused reviews of facility infection control processes.

Social distancing

If they leave their rooms, residents should wear a face mask, perform hand hygiene, limit their movement in the facility, and keep six feet between themselves and other residents.

Enhanced cleaning and disinfection

Equipment and surfaces in shared spaces are cleaned and disinfected following CDC recommendations and using the appropriate EPA-approved products for COVID-19 prevention.

Hand hygiene

Frequent hand hygiene and proper hand-washing with soap and water are standard precautions. Hand sanitizer stations have been placed throughout the facility.

Personal protective equipment (PPE)

  • All personnel wear an appropriate face mask while in the facility. Additional PPE, such as N95 respirators, gowns, face and eye shields, and gloves are used where appropriate.
  • Facility and agency par levels are monitored daily and routinely restocked. We maintain strategically positioned stockpiles for rapid deployment to geographies in need.

Visitation restrictions per local authorities

Current federal and state guidelines require nursing facilities to limit visitors to those who are providing specific critical assistance. Requirements for re-opening vary according to the regulatory agencies overseeing the location.

Informed by the latest guidance

Our protocols are informed by the latest guidance and directives from:

  • CDC
  • CMS
  • State health agencies
  • Local officials

Screening and testing

  • At Cantex Continuing Care Network, we follow screening and testing procedures as directed by the CDC, state health departments, and local government agencies.
  • All staff are screened for fever and other symptoms consistent with COVID-19 prior to beginning each shift. Any staff member showing symptoms must leave immediately and self-isolate at home according to current guidance before they can return to work. Staff self-monitor on days they don’t work.
  • All residents are actively monitored for fever and respiratory symptoms, including shortness of breath, new or change in cough, sore throat, and oxygen saturation.
  • On-site antigen testing machines have been ordered and will be deployed as they become available.

Special monitoring units

  • New admissions, readmissions, and residents who have spent one or more nights away from the facility are all considered to have unknown COVID-19 status. A 14-day stay on the Post-Acute Monitoring (PAM) Unit allows for isolation and observation of any patient with unknown COVID-19 status before they are allowed into other parts of the facility.
  • To avoid transmission, designated team members are assigned to our PAM, quarantine, and isolation units.
  • Residents with exposure or symptoms are quarantined and isolation protocols are followed. Residents who refuse mandated testing are isolated for 14 days and monitored.

Supportive care and treatment

Physician orders may include increased assessment frequency, increased monitoring of fluid intake and output, supportive care, a treatment plan, such as medications and/or IV hydration, and what to do in case of a change in the resident’s status.

ProCare Advantage Nurse Practitioners

  • In Cantex Continuing Care Network facilities with ProCare Advantage members, the plan’s nurse practitioners are perfectly positioned to provide the care members need in the comfort of where they live. ProCare Advantage nurse practitioners provide most of the primary care for members. They also serve as a care coordinator, working closely with nurses and caregivers as well as outside doctors and specialists.
  • Visit the ProCare Advantage website for more information.

Informed by the latest guidance

Our protocols are informed by the latest guidance and directives from:

  • CDC
  • CMS
  • State health agencies
  • Local officials

Telemedicine/telehealth

iDocsWeb was designed specifically to meet the telemedicine needs of skilled nursing facilities. We can arrange virtual medical visits with your provider and can include family members in these visits. For our home health and hospice patients, various devices may be used to help monitor the patient remotely.

Virtual town halls and care plan meetings

Executive Directors host regular Zoom meetings and calls to provide families ongoing updates.

Ambassador rounding

Designated team members – sometimes referred to as Resident Ambassadors or Guardian Angels – are assigned to subgroups of patients as extra support for residents and families.

Virtual visitation, phone calls, and window visits

The prolonged visitor restrictions are difficult for everyone. We are happy to arrange virtual visits – via Zoom, FaceTime, or iDocsWeb – as well as phone calls and window visits to help you stay connected with your loved one.

Visiting your loved one

Phone calls and virtual visits are available to maintain contact with your loved one.

Please call your facility to schedule.